Site Information

 Loading... Please wait...

Returns Policy & Shipping

Returns Policy
We do our very best to offer you an unique and pleasant shopping experience and I hope you will be happy with the items you purchase. If for any reason you are not fully satisfied with your order, please contact us via e-mail or phone prior to sending a piece back.

Returns must be made 14 days of receipt of your package and in its original condition. The merchandise must not be damanged, worn, sized (excluding special orders), and must match our product data records. All pieces are inspected upon receipt prior to any refunds, exchanges or credits being made. Merchandise that does not match product data in our records will be returned or refused. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.